Klear Water
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Viqua UV Disinfection Systems

UV light through a quartz sleeve knocks out coliform, E. coli, giardia and cryptosporidium — no chemicals added, and nothing removed from the water.

Your water passes through a stainless steel chamber around a UV-C lamp sealed inside a quartz sleeve. The light — at 254 nanometers — scrambles the DNA of bacteria, viruses and cysts so they can't reproduce. Coliform, E. coli, giardia and cryptosporidium all die in the chamber, and cryptosporidium is notable because chlorine barely touches it.

Nothing is added to your water and nothing is taken out. No taste change, no chemical, no storage tank. That's the appeal, and it's why UV is the standard answer when a well tests positive for coliform.

The catch is that UV only disinfects. It does not remove iron, hardness, sediment, sulfur, chemicals or metals — and every one of those things interferes with the light. That's the part that gets skipped.

Pre-treatment: the numbers that have to be met first

Viqua publishes hard limits. Above any of these, the upstream equipment goes in first or the UV fails without telling you.

ParameterMust be below
Iron0.3 ppm
Manganese0.05 ppm
Hardness7 gpg (120 ppm)
Tannins0.1 ppm
Turbidity< 1 NTU
UV transmittance> 75%
Sediment prefilter5 micron

Iron and hardness stain and scale the quartz sleeve. Sediment lets a microbe hide in the shadow of a particle and ride through untreated. Water can look perfectly clear and still have poor UV transmittance, because dissolved organics absorb UV light — which is why I test UVT rather than eyeballing it.

Class A vs Class B — and which one you need

NSF/ANSI 55 Class A systems are validated to disinfect water with known contamination. If your well has tested positive for coliform or E. coli, this is the class you need.

Class B is supplemental — it's for water already considered safe, as added insurance. Cheaper, but not appropriate for a confirmed contamination problem. If someone quotes you a Class B system after a positive coliform test, ask why.

What it costs to own
  • Lamp replacement once a year — the lamp dims long before it burns out, so it goes by calendar, not by failure.
  • Quartz sleeve cleaned at the same visit, and replaced every few years.
  • Sediment prefilter changed on its own schedule, typically every 3–6 months.
  • Power stays on continuously. A UV system that's been unplugged is doing nothing.
  • Viqua warranties the UV chamber itself for ten years.
We reached out to several plumbers for different projects, and Kyle was the best to work with. His quick response, professionalism, and above all, honesty about pricing made it an easy choice to work with him.

From the start, he was transparent about the work that needed to be done, always punctual, and took the time to explain every step of the process. I asked plenty of questions along the way, and he was incredibly patient—never rushed, always making sure I understood how everything worked.

After installing our UV filtration system, we also asked for his advice on adding an automatic shut-off valve for when we’re away. Kyle went the extra mile, researching options and explaining the best solution for our home.

Overall, we had an excellent experience and truly appreciate his integrity, expertise, and attention to detail. Kyle will definitely be our go-to plumber moving forward. Highly recommend!
RG
Reetika GHighland Lake, NY
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